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Redland Bayside News > Community > Resident slams ‘appalling’ presentation of Redlands tourism office
CommunityFeaturedRedland City Council

Resident slams ‘appalling’ presentation of Redlands tourism office

Andrew Jefferson
Andrew Jefferson
Published: January 30, 2026
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A CLEVELAND resident has condemned the presentation of the Redlands tourism office, describing it as a stark example of neglect in what should be a key community and visitor facility.

Ian Neil said the condition of the tourism office reflected a broader lack of care for Cleveland and questioned whether elected representatives or council staff were paying attention to the state of the city centre.

“Appalling presentation of Redlands Tourism office. Seriously??!! This is a prime example of the lack of care for this community,” Mr Neil said.

He also raised concerns about the visibility of council leadership on the ground in Cleveland.

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“Seriously, you wonder if any Councillor or Council personnel ever walk the streets of Cleveland,” he said.

Mr Neil warned that the ongoing decline in presentation risked damaging the reputation of the suburb and its role as a gateway to Redlands Coast.

“The place is becoming a backwater,” he said.

Division 2 Councillor Peter Mitchell said he shared concerns about the standard of presentation in Cleveland’s town centre and believed council should be leading by example.

“I agree that Council should be setting the example for all private and public land owners in Cleveland town centre regarding the standard of care and presentation of properties and streetscapes,” Cr Mitchell said.

“The town centre is unique across our city and I have long argued with Council and Councillors that it deserves a preferential and higher level of service. This is not the current policy however.”

Cr Mitchell encouraged residents to make their expectations known.

“I ask all residents write to Council expressing this expectation if they agree,” he said.

Cleveland is a major entry point for visitors travelling to North Stradbroke Island and other Redlands Coast attractions, with the tourism office intended to serve as a first stop for information and assistance.

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