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Redland Bayside News > Business > Doing business with Council
Business

Doing business with Council

Source: Extract from Redlands City Council website

Redland Bayside News
Redland Bayside News
Published: January 18, 2024
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5 Min Read
Information you need to work with Council.
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When Council wishes to contract for goods, services and work, it will normally request expressions of interest, tenders, quotes or use pre-approved supply arrangements. Open tenders will be advertised on Council’s website and in one or more related procurement platforms including VendorPanel and/or QTenders.

Contents
  • ETHICS & PRIVACY:
  • Business ethics
  • INFORMATION BREIFINGS FOR SUPPLIERS

Council also uses VendorPanel Marketplace to invite quotes for goods and services where no Council contract is in place and where the expenditure is expected to be less than $200,000 excl GST.

For more information visit VendorPanel Marketplace website page.

In addition to this, Council may also utilise other government agency contracts including those established by Local Buy and again, you are encouraged to visit their website at www.localbuy.net.au for further details on how to become a Local Buy supplier.

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Contact the Procurement Services Unit at procurementtenders@redland.qld.gov.au with any other queries about tenders.

ETHICS & PRIVACY:

YOUR OBLIGATION
Council aims to achieve the highest standards of integrity and accountability when doing business, working with the community and delivering services—in line with Local Government Act 2009, Council procurement policy and code of conduct.

Similarly, business clients, suppliers and service providers have ethical and privacy oblgations when offering services to government.

Information privacy
If a contractor or its subcontractors have access to or responsibility for holding personal information, they must:

  • comply with parts 1 and 3 of chapter 2 of the Information Privacy Act 2009 as if the contractor were the ‘principal’ (in this case, Council)
  • ensure that the personal information is protected against loss, unauthorised access, use, modification or disclosure, and against other misuse
  • ensure that personnel do not access, use or disclose the personal information other than in the performance of their duties
  • immediately notify Council if they become aware that a disclosure of personal information is, or may be, required or authorised by law
  • fully cooperate with Council to enable them to respond to
  • applications for access to, or amendment of, a document containing an individual’s personal information
  • privacy complaints
  • comply with any other privacy and security requirements as Council requires
  • not use the personal Information other than for the contract’s purpose unless required or authorised by law
  • not disclose the personal information without the written agreement of Council, unless required or authorised by law
  • not transfer the personal information outside Australia without Council consent.

If Council is not reasonably satisfied that the contractor has practices in place to observe and maintain the privacy and disclosure of information requirements for personal information, it may require the the contractor to make its subcontractors aware of their obligations, including having them sign a privacy undertaking in a form approved by Council.

Business ethics

Your obligations
As a supplier to the Council, you’re expected to:

  • not pressure Council officers to overlook ethical obligations
  • avoid collusion and unfair practices
  • disclose likely conflicts of interest
  • maintain confidentiality of information that must remain confidential
  • provide accurate information andhelp deter unethical practices and fraud by promptly reporting your concerns
  • respect your ethical obligations.

Benefits and gifts
In line with Council policy, as a general rule, officers must refuse benefits, gifts, hospitality, travel or accommodation.

Responsible reporting
Unethical conduct or fraud is not acceptable. If you become aware of any issues, report them to the Chief Executive Officer via:

  • Customer complaint form (lodge by mail, fax or email)
  • Email: rcc@redland.qld.gov.au
  • Phone: (07) 3829 8999
  • Fax: (07) 3829 8765
  • Mail: Redland City Council, PO Box 21, Cleveland QLD 4163.

More information
Read Council privacy statement.
Read Fraud and Corruption Prevention Policy (PDF, 0.1MB).
Visit the Office of the Information Commisioner Qld Privacy Legislation in Queensland website.

INFORMATION BREIFINGS FOR SUPPLIERS

Council regularly conducts information briefings for organisations wanting to supply goods or services to Council. These are held throughout the Redland City area.

The sessions can give you important information on:

  • how to maximise your chance of being awarded work
  • hints and tips for submitting your tender or quotation response
  • how Council procures goods and services
  • Council’s procurement framework, including its ‘buy local’ policy.

The briefingsare advertised in various locations, including:

  • the What’s On section of the Council website
  • emails to businesses on Council’s Economic Development Business Database.

To be added to the Database please email economicdevelopment@redland.qld.gov.au

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