By Penelope Woods, MAudSt, MAudA (CCP), BMus, is a Masters Qualified Independent Audiologist and Hearing Health Advocate serving the Redlands Community.
Some days I meet people who are sure they’re suffering from hearing loss, only to discover the real cause is far simpler.
It often starts with a familiar moment: someone calls your name, you miss it, and a small worry flickers. You wonder what else you might be missing without knowing it.
Sometimes a hearing issue is caused not by hearing loss at all, but by a build-up of wax that blocks sound.
This week, we saw a gentleman who thought he needed hearing aids. Many people feel the same way when they become aware that their hearing has changed.
It can feel confronting and confusing, and it’s natural to hesitate before booking a test.
When I examined him, the reason was clear: a wax impaction that had created a temporary block in his ear canal.
Once safely removed, his hearing returned to normal. He left relieved, knowing nothing was wrong with his hearing after all.
Situations like his remind us that simple symptoms can sometimes have a simple explanation.
I often meet people who have spent months worrying before they come in.
Wax impaction is one of the most common and easily reversible causes of reduced hearing we see in the Redlands.
Left unaddressed, it can make conversations feel harder than they need to be, and wax blockages can become deeper and more stubborn.
This isn’t a dramatic medical danger, just the natural result of our ears changing as we age. And while many people imagine they’re the only ones having this experience, they’re certainly not.
Here’s something most people don’t realise: best-practice hearing care doesn’t start with treatment. It starts with understanding what’s really happening in your ears.
A thorough assessment checks for reversible issues first, such as wax or middle-ear pressure changes.
Clearing these up can reduce effort, ease listening fatigue, and help your brain work less hard during conversations.
Even when a true hearing loss is present, understanding the exact cause gives you control. An audiologist’s role is to offer clear information so you can decide what matters for your wellbeing.
Taking the first step doesn’t lock you into anything. It simply gives you answers so you can move forward with confidence. Many people in our community value independence, staying active, and staying connected to family.
Clear hearing plays a quiet but important part in that. As an independent, family-owned clinic, A Better Ear focuses on evidence-based care, transparency, and practical support rather than pushing decisions. If you’d like clarity or support, we are here when you need us.



