Redland City Council is advancing its Digital Transformation Program by investing $4.8 million this financial year from the 2023/24 budget.
Mayor Karen Williams said the Digital Transformation Program was expected to run over a four to seven-year period and was a catalyst project identified in council’s corporate plan.
“It has several goals – to create efficiencies in how council operates, bolster our cyber protection systems and improve our interaction with customers,” she said.
Cr Williams said the funding would help increase efficiencies across the organisation, delivering cost-savings and better provision of services to the community.
“It will also increase the efficiencies in our customer’s interaction with council,” she said.
“There are new methods evolving aimed at making these experiences better, easier and more cost-effective for all involved.”
She said businesses and governments were increasingly having to block cyber threats that were also becoming more complex.
“It is your private data that council is entrusted with, and we consider it a paramount responsibility to protect,” Cr Williams said.
“Protecting our software that manages our day-to-day activities protects the data that council requires to deliver its services to the community.
“We see this as an important advance in service to our Redlands Coast community.”
